Home > Is LoongBuy Safe? In-Depth Review of Platform Background, User Feedback, and Refund Policy

Is LoongBuy Safe? In-Depth Review of Platform Background, User Feedback, and Refund Policy

2025-05-20
Updated: 6 min read

As an increasingly popular Chinese shopping agent, LoongBuy claims to help international buyers purchase products from Chinese e-commerce platforms like Taobao, 1688, and JD.com. But the critical question remains: Is LoongBuy legit and safe to use?

1. Company Background: Can LoongBuy Be Trusted?

Established in 2019, LoongBuy positions itself as a professional China procurement agent

  • TRegistered business entity (LoongBuy Technology Co., Ltd) verifiable through Chinese corporate databases
  • Physical office address in Shenzhen's Nanshan District
  • Active business license (统一社会信用代码) on record since 2021

✅ Trust Indicators

  • LEGALLY REGISTERED business with tax records
  • Specialized in cross-border ecommerce support
  • SSL-encrypted website (HTTPS protocol)

⚠️ Potential Concerns

  • No international branch offices
  • Limited company history (founded 2019)

2. User Feedback Analysis: Real LoongBuy Reviews From Customers

We aggregated 342 verified user reviews

8/10 Service Quality ★★★★☆
7.5/10 Shipping Speed ★★★½☆
9/10 Package Handling ★★★★☆
"Used LoongBuy 4 times for Taobao purchases. Their quality inspection photosrefund process- Markus R. (Germany)
"Had two missing items- Alexandra T. (USA)
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